Phuket Airport to Phi Phi Island

For the Phuket Airport to Phi Phi package via Rassada Pier, the system defines the last departure as 15:30 from Rassada Pier. Check in closes before departure, and boarding is not possible after check in closes.

This is why the booking is accepted only when your flight arrival time supports reaching Rassada Pier before the 15:30 check in cutoff. International flights arriving after 12:00 and domestic flights arriving after 13:00 are not accepted, because the last boat connection cannot be managed inside operational limits.

Important outcome rules

• Boat schedules are fixed. Private service applies to the vehicle only. The boat does not wait indefinitely.
• If you hold separate fixed tickets, missing the last boat ends the ticket with no refund, change, or reuse. A new ticket is required if seats exist.
• If you hold a Flexible ticket for Airport to Phi Phi, the booking is adjusted to the next feasible same day departure up to 15:30. If 15:30 cannot be boarded, travel continues on the next day with no additional boat fare, under defined operating conditions.
• The last departure can differ by boat type and destination pier on Phi Phi. A ferry boat and a speedboat follow published schedules, and the last departure is confirmed from the schedule for your date.

Yes. The private vehicle transfer is included in this price.

What is included

1. One private vehicle for your party from Phuket Airport to Rassada Pier.
2. Private pickup coordination to match the correct passengers to the correct vehicle.
3. Vehicle standby time from aircraft landing within the included waiting window:
• International flights: up to 2 hours included
• Domestic flights: up to 1 hours included
4. One scheduled boat ticket issued as a single booking document that clearly shows the total passenger count for your group on one ticket.

What is not included

1. The boat is not private. It follows fixed published schedules and does not wait indefinitely.
2. If you exceed the included waiting window at the airport, an additional waiting fee applies per vehicle per hour.
3. Accommodation, meals, and related expenses if an overnight stay becomes necessary.
4. Extra transport costs created by an overnight stay. Private vehicle transfer on the following day is not included and requires an additional fee.

How outcomes work if timing changes

1. With separate fixed tickets, missing a departure ends that ticket with no refund, change, or reuse.
2. With a Flexible ticket for Phuket Airport to Phi Phi, the booking is adjusted to the next feasible same day departure up to 15:30. If 15:30 cannot be boarded, travel continues on the next day with no additional boat fare, under defined operating conditions.

Pickup notice

You meet the airport host first, then the host escorts you to the correct driver and private vehicle.

Where to meet the airport host

1. Phuket Airport Arrivals Hall, after you clear Immigration and collect your luggage.
2. The exact meeting point is confirmed in your booking message. Follow the meeting point in the booking message only.

Where to meet the driver

1. The driver waits outside in the public pickup area. Vehicles cannot wait directly at the terminal doors.
2. The airport host escorts you from Arrivals to the correct vehicle and confirms the passenger and vehicle match.

What the airport host does

1. Meet and greet at arrival.
2. Coordinate and escort you to the correct private vehicle.
3. Prevent missed pickup, wrong vehicle boarding, and confusion during airport exit.
4. Assistance ends at airport exit.

What is not included

1. The host does not negotiate or waive waiting fees beyond the included hours.
2. The host does not guard luggage while passengers leave.
3. The host does not allow delays for shopping, photography, or non essential activities after landing.

Airport Instruction

• Once you meet our airport host, please remain with and follow only the airport host you have met. The airport host is the sole authorized person to coordinate your vehicle pickup.
• Please board only the vehicle confirmed by our airport host. Do not follow or accept instructions from any other person. Use of any vehicle not confirmed by our airport host will result in additional charges and a missed boat departure, for which the passenger is fully responsible.
• All vehicle boarding must be confirmed directly by our airport host. No other person is authorized to arrange or approve your vehicle pickup.

Timing notice

Waiting time and fees

1. International flights: private vehicle waiting time included up to 3 hours from aircraft landing.
2. Domestic flights: private vehicle waiting time included up to 2 hours from aircraft landing.
3. If you are unable to clear Immigration and collect your luggage by the pickup deadline, an additional waiting fee of 1,000 THB per hour per vehicle will apply for continued vehicle waiting. Any fraction of an hour is counted as one full hour.

Important boundary

The boat arrival pier depends on the route you selected on the booking. Phi Phi Island has more than one pier, and the arrival pier is not the same for every service.

How to know the exact arrival pier

1. Check your booking document. The arrival pier name is printed there.
2. The arrival pier is also shown in the timetable for your selected departure.

Common Phi Phi arrival piers

1. Tonsai Pier (main pier, central area)
2. Laem Tong Pier (north area)

Important boundary

1. You cannot choose the arrival pier after payment if the boat schedule for your ticket does not serve that pier.
2. The boat is scheduled. The operator follows the published route and pier for that departure.

If you send these 2 items, I can give the exact answer format you should use on page and on WhatsApp

1. Your product name for this route.
2. The pier mapping you use for ferry boat and speedboat on this route (which departures go to Tonsai, which go to Laem Tong)

Yes. Standard luggage for normal travel is included in this transfer.

As the operating carrier and direct service operator, we apply one simple rule: normal suitcases are included. Oversized or extra volume requires the correct vehicle and can create extra handling fees at the pier.

What is included

1. Private car luggage space for your group, matched to the passenger count shown on your booking.
2. Boat luggage handling under the published operator allowance for that departure, with your group luggage loaded together under the same booking.

What is not included

1. Porter services at Phi Phi Pier, if you choose to use them after arrival.
2. Oversized handling fees charged by pier or boat staff for items that exceed the published allowance for that departure.
3. Extra vehicle cost if your luggage volume requires a larger vehicle or an additional vehicle.

Oversized items and special bags

Tell us before payment if you bring any of the following, so the correct vehicle and handling plan is assigned:

1. Bicycle, surfboard, large musical instrument, large carton boxes.
2. Diving tanks or other heavy equipment.
3. More luggage pieces than normal for the passenger count in the booking.

Prohibited items

1. No dangerous goods or hazardous items.
2. No items that cannot be safely loaded and secured in a vehicle and a scheduled boat.

What to do to avoid delays

1. Keep your luggage with you until you meet the airport host.
2. Follow the booking meeting point and proceed directly to pickup after you exit Arrivals.
3. If you have oversized items, declare them before payment so the vehicle is correct on arrival and you do not lose time at the pier.

One line answer for fast chat use

Standard luggage is included for your group. If you have oversized items or extra volume, tell us before payment so we assign the correct vehicle and confirm any pier or boat handling fees in advance.